About Us
Our story, our mission, and why sustainability drives everything we do
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Born From a Simple Idea: Waste Less
Pallet Wichita was founded with a straightforward mission: to keep perfectly usable pallets out of landfills. In the heart of Kansas, where agriculture and industry meet, millions of pallets change hands every year. Too many of them end up discarded after a single use.
We saw an opportunity to close that loop. By collecting, inspecting, repairing, and redistributing used pallets, we create value for businesses while dramatically reducing wood waste. It's a win for your bottom line and a win for the planet.
Today, we serve hundreds of businesses across the Wichita metro area and beyond, handling tens of thousands of pallets annually. Our commitment to quality and sustainability has made us a trusted partner in the regional supply chain.
What started as a modest operation run out of a single warehouse bay has grown into one of the most respected pallet recycling operations in south-central Kansas. Along the way, we have stayed true to the founding principle that no usable pallet should ever end up in a landfill. That commitment drives every decision we make, from the equipment we purchase to the partnerships we forge.
Our growth has been fueled entirely by word-of-mouth referrals and repeat customers. When a local manufacturer calls us for the first time, they almost always mention that a colleague recommended our service. That kind of organic trust is not something you can buy; it is something you earn, one pallet at a time.
Company Highlights
A Decade of Growth, Purpose & Impact
From a single truck and a handshake to a full-scale recycling operation, here is how Pallet Wichita became the region's most trusted pallet partner.
The Beginning
Pallet Wichita launched with a single box truck, a rented warehouse bay, and one ambitious goal: divert wooden pallets from local landfills. In those early months, we serviced just a handful of small businesses, picking up unwanted pallets and giving them a second life. Revenue was modest, but every pallet we saved from the dump reinforced the idea that this could become something bigger.
First Major Client
A regional agricultural distributor signed on as our first high-volume customer, entrusting us with the management of over 500 pallets per month. That contract proved our model at scale and gave us the cash flow to invest in better equipment. We hired our second and third employees that summer and moved into a larger 5,000 sq ft facility near the West Kellogg corridor.
Repair & Recycling Program
Recognizing that many damaged pallets still had usable lumber, we launched a dedicated repair line. Our technicians learned to replace broken stringers, re-nail loose deck boards, and reinforce weak joints, extending pallet lifespan by an average of three additional use cycles. In the same year we began grinding non-repairable pallets into mulch and animal bedding, achieving our first 80% diversion rate.
ISPM-15 Heat Treatment Certification
To serve export-oriented clients in the aerospace and agriculture sectors, we invested in a commercial heat treatment kiln and earned ISPM-15 certification from the American Lumber Standard Committee. This opened the door to international supply chains and cemented our reputation as a full-service pallet provider rather than a simple reseller.
Fleet Expansion
Demand outpaced our single-truck capacity, so we added three flatbed trucks and a dedicated route-planning system. Same-day and next-day delivery became standard service tiers, and we expanded our regular pickup radius to include Andover, Derby, Newton, El Dorado, and the greater Sedgwick County area. Our transportation fleet quickly became a competitive differentiator.
Custom Manufacturing Division
Listening to customers who needed non-standard sizes, we launched a custom pallet manufacturing line. Equipped with a pneumatic nail gun battery, radial arm saws, and jig tables, we could now build any dimension from 24x24 specialty pallets to 60x48 heavy-duty platforms. Custom orders grew to represent 20% of our revenue within the first twelve months.
Sustainability Milestone: 500K Pallets Diverted
We hit a landmark figure: half a million pallets saved from landfills since our founding. The milestone was covered by local media and earned us a Sustainability Leadership Award from the Wichita Regional Chamber of Commerce. That same year we rolled out a digital inventory tracking system, giving clients real-time visibility into their pallet stock levels.
15,000 sq ft Facility Upgrade
We moved into our current 15,000-square-foot warehouse and production facility. The new space features dedicated zones for inspection, repair, heat treatment, custom builds, and finished inventory staging. We also installed solar panels on the roof, offsetting roughly 40% of our facility electricity consumption.
Zero-Waste Operations Goal Announced
Building on an already impressive 90% diversion rate, we announced a public goal of achieving zero-waste-to-landfill operations by the end of 2025. A partnership with a local biomass energy producer now converts our grinding residuals into renewable fuel, and we introduced a sawdust collection system that supplies material to regional equestrian facilities.
Community Partnership Program
We formalized our community engagement with the launch of the Pallet Wichita Community Partnership Program, sponsoring youth sports leagues, providing free pallets and lumber to Habitat for Humanity builds, and hosting quarterly recycling education tours at our facility. We also added two electric forklifts to our fleet as part of our commitment to reducing on-site emissions.
Industry Innovation Award
The National Wooden Pallet and Container Association (NWPCA) recognized Pallet Wichita with its Regional Innovation Award for our integrated tracking and sustainability reporting platform. The system allows clients to see exactly how many trees, gallons of water, and pounds of CO2 their recycling partnership has saved.
Looking Ahead
Today we process more than 50,000 pallets annually and serve over 500 businesses across Kansas. Our roadmap includes expanding our heat treatment capacity, adding a second production shift, investing in automated sorting technology, and deepening our community partnerships. The mission remains unchanged: waste less, serve more, and build a greener Wichita.
Our Mission
To provide Wichita-area businesses with dependable, high-quality pallet solutions that reduce cost, minimize environmental impact, and strengthen local supply chains. We accomplish this by recovering, inspecting, repairing, and redistributing wooden pallets that would otherwise end up in landfills.
Every action we take is guided by three imperatives: deliver uncompromising quality to our customers, operate as responsible stewards of natural resources, and invest in the well-being of the Wichita community that sustains us.
We believe the pallet industry can be a force for environmental good. By keeping wood in productive use for as long as possible and converting end-of-life material into mulch, biomass fuel, and animal bedding, we transform what others consider waste into valuable commodities.
Our Vision
We envision a future where zero usable pallets reach Kansas landfills. We are working toward an industry model in which every wooden pallet is either reused, repaired, or fully recycled into a secondary product, creating a truly closed-loop material economy.
By 2030, we aim to process 100,000 pallets annually, operate a fully carbon-neutral facility powered by solar energy and biomass heat recovery, and extend our service footprint to cover every county in south-central Kansas.
We see ourselves as more than a pallet company. We aspire to be a catalyst for sustainable business practices across the region, demonstrating that profitability and environmental responsibility are not opposing forces but complementary ones.
Our vision also includes becoming a community hub for recycling education, hosting school tours, partnering with trade programs, and mentoring the next generation of environmentally conscious entrepreneurs in the Wichita area.
Our Core Values
These principles guide every decision we make and every pallet we touch.
Sustainability First
Every pallet we save from the landfill is a small victory for the planet. We measure our success in trees saved and tons diverted, not just revenue generated. Our operations are designed from the ground up to maximize material recovery and minimize waste at every stage.
Quality Assurance
Every pallet goes through a rigorous multi-point inspection process. We never compromise on safety or structural integrity because we know your products and your employees depend on reliable pallets. If it does not meet our standards, it does not leave our facility.
Community Focus
As a Wichita-based business, we invest in our local community and prioritize relationships with area businesses. We sponsor youth sports, donate materials to Habitat for Humanity, and host educational tours for students interested in sustainability and trades.
Transparency
Honest pricing, clear grading standards, and straightforward communication. No surprises, ever. We publish our grading criteria, provide detailed invoices, and maintain an open-door policy so customers can tour our facility and see our processes first-hand at any time.
Our Team Culture
We believe that great companies are built by people who feel valued, empowered, and connected to a meaningful purpose.
Safety Is Non-Negotiable
Every shift begins with a five-minute safety huddle where the team reviews protocols, reports near-misses from the previous day, and identifies potential hazards. We provide OSHA-compliant PPE to every worker and conduct monthly safety drills. Our three-year streak of zero lost-time incidents is our proudest metric.
Growth From Within
We promote from within whenever possible. Many of our current supervisors started on the warehouse floor. We reimburse tuition for relevant certifications, offer forklift operator training in-house, and encourage every team member to pursue professional development goals on company time.
Work-Life Balance
Our standard work week is Monday through Friday with predictable schedules. We offer paid time off starting from day one, flexible scheduling for parents during school events, and a generous holiday calendar. We know that rested, happy employees do better work.
Open-Door Leadership
There is no ivory tower at Pallet Wichita. Our managers work alongside the team on the production floor, and every employee has a direct line to leadership. Weekly all-hands meetings keep everyone informed about company performance, upcoming projects, and strategic goals.
Team Celebrations
We celebrate milestones together: quarterly barbecues, an annual holiday party, birthday recognitions, and spontaneous pizza Fridays when we hit production targets. We also run a monthly peer-recognition program where team members nominate colleagues who went above and beyond.
Diversity & Inclusion
We are proud to employ a diverse workforce that reflects the Wichita community. We recruit through local job fairs, partner with refugee resettlement agencies, and ensure our hiring practices are free from bias. Every voice matters here, and every perspective makes us stronger.
Community Involvement
We are deeply rooted in the Wichita community and committed to making our city a better place to live and work.
Habitat for Humanity Partnership
We donate clean, deconstructed pallet lumber to the Wichita Habitat for Humanity chapter for use in affordable housing construction. Since 2020, we have provided enough reclaimed wood to support over 15 home builds, diverting material from the waste stream while helping families achieve the dream of homeownership.
Youth Sports Sponsorships
Pallet Wichita sponsors three youth baseball and soccer leagues in the greater Wichita area. Our sponsorships fund uniforms, equipment, and field maintenance, ensuring kids from every neighborhood have access to organized sports. We also volunteer as coaches and event coordinators throughout the season.
Recycling Education Tours
Every quarter, we open our facility to local school groups and community organizations for guided tours. Students learn about the lifecycle of a wooden pallet, the environmental benefits of recycling, and career opportunities in logistics and manufacturing. We have hosted over 800 visitors since the program launched in 2022.
Annual River Cleanup
Each spring, our entire team participates in the Arkansas River Cleanup event organized by the City of Wichita. We provide trucks, manpower, and sorting expertise to help remove debris from the riverbanks. In 2025 alone, our crew helped collect over two tons of waste material during the single-day event.
Food Bank Donations
We maintain a year-round partnership with the Kansas Food Bank, providing free pallets for their distribution centers and participating in quarterly food drives. During the holiday season, we organize a company-wide canned food competition that regularly generates over 500 pounds of donations.
Environmental Workshops
We host free quarterly workshops for local business owners on implementing sustainable packaging and logistics practices. Topics range from pallet pooling strategies to waste stream audits and carbon footprint reduction. These sessions have helped over 200 businesses develop more environmentally responsible operations.
Our Facility
A purpose-built 15,000-square-foot operation designed for efficiency, safety, and sustainability.
Inspection & Receiving Bay
3,000 sq ftA 3,000 sq ft covered receiving area where every incoming pallet is unloaded, sorted, and visually inspected within minutes of arrival. Two dedicated inspection stations ensure pallets are routed to the correct processing line: repair, heat treatment, resale, or grinding.
Repair & Production Floor
5,000 sq ftOur 5,000 sq ft production floor houses four repair stations and a full custom-build line. Pneumatic nail guns, radial arm saws, hydraulic board presses, and jig tables allow us to repair or build any pallet configuration with precision and speed.
Heat Treatment Chamber
200 pallets/cycleOur ISPM-15 certified heat treatment kiln can process up to 200 pallets per cycle at a core temperature of 56 degrees Celsius for 30 minutes. Digital temperature probes and automated logging ensure every batch meets international phytosanitary standards.
Grinding & Recycling Station
5 tons/day capacityA heavy-duty industrial grinder converts non-repairable pallets into mulch, wood chips, and sawdust. Material is sorted by grade and stored in dedicated bays for pickup by landscaping companies, biomass energy producers, and equestrian facilities.
Finished Inventory Staging
4,000 sq ftA 4,000 sq ft staging area organized by pallet type, size, and grade. Radio-frequency barcode scanning ensures accurate inventory tracking and rapid order fulfillment. Our system maintains real-time stock counts accessible to clients via our online portal.
Solar-Powered Operations
30,000 kWh/yearA rooftop array of 72 solar panels generates approximately 30,000 kWh annually, offsetting roughly 40% of our facility energy consumption. LED lighting throughout the warehouse and motion-activated switches in low-traffic areas further reduce our electricity footprint.
Our 8-Step Quality Control Process
Every pallet that leaves our facility has passed through a comprehensive inspection and grading pipeline. Here is exactly what happens from the moment a pallet arrives to the moment it ships.
Receiving & Initial Sort
Pallets are unloaded and immediately sorted into three categories: resale-ready, repairable, and grind-only. This triage step ensures every pallet enters the correct processing stream without delay, maximizing throughput and minimizing handling.
Structural Assessment
A trained technician examines each pallet for broken stringers, cracked deck boards, protruding nails, and warping. We use a standardized 15-point checklist that evaluates load-bearing capacity, board spacing, and overall dimensional accuracy.
Contamination Check
Pallets are inspected for chemical stains, oil residue, mold, insect damage, and odors. Any pallet that has carried hazardous materials or shows signs of biological contamination is immediately diverted to the grinding line to prevent cross-contamination.
Repair & Reinforcement
Pallets flagged for repair are moved to our production floor. Technicians replace broken boards, re-nail loose components, and reinforce weak joints using pneumatic equipment. Repaired pallets must pass the same structural standards as new units.
Heat Treatment (If Required)
Export-bound pallets are loaded into our ISPM-15 kiln and heated to a core temperature of 56 degrees Celsius for a minimum of 30 minutes. Digital probes log the entire cycle, and each treated pallet receives the official IPPC stamp.
Grade Classification
Every pallet is assigned a grade: A (like-new), B (good condition, minor cosmetic wear), or C (fully functional, visible wear). Grades are clearly marked and correspond to our published pricing tiers so customers know exactly what they are getting.
Final QC Inspection
Before a pallet moves to the staging area, a senior inspector performs a final pass. This redundant check catches the rare defect that may have been missed earlier. Only pallets that receive a green tag from final QC are cleared for sale or delivery.
Inventory Logging & Staging
Approved pallets are scanned into our digital inventory system, assigned a lot number, and organized in the staging area by size and grade. Real-time stock data feeds our online portal, ensuring customers always have accurate availability information.
Safety Record
Safety is not just a policy at Pallet Wichita; it is a deeply held cultural value. From the executive level to the newest hire on the warehouse floor, every team member understands that no production target is more important than going home healthy at the end of the day.
We maintain a rigorous safety management system that includes daily toolbox talks, monthly safety audits conducted by an independent third party, quarterly emergency drills, and an annual comprehensive OSHA compliance review. Every incident and near-miss is documented, investigated, and used to improve our procedures.
All employees receive a minimum of 40 hours of safety training during their first month, covering forklift operation, proper lifting techniques, power tool safety, fire prevention, and first aid. Ongoing refresher courses are mandatory and tracked in our training management system.
We are proud to report that our Experience Modification Rate (EMR) is consistently below the industry average, reflecting our team's genuine commitment to workplace safety. Our goal is to extend our zero-lost-time-incident record indefinitely.
Environmental Commitment
Sustainability is not a marketing buzzword for us. It is the entire reason our company exists.
Waste Diversion
We currently divert over 90% of all incoming pallet material from landfills. Pallets in good condition are resold. Damaged pallets are repaired and returned to service. Irreparable pallets are ground into mulch, wood chips, and sawdust that find second lives in landscaping, biomass energy production, and animal bedding. Our public goal is to reach a true zero-waste-to-landfill operation by the end of 2026.
Carbon Footprint Reduction
Every recycled pallet eliminates the need to harvest new timber, saving an average of 3.5 board feet of lumber per unit. Across our annual volume of 50,000+ pallets, that translates to roughly 6,400 trees preserved and 1,200 metric tons of CO2 emissions avoided. Our rooftop solar array further reduces our operational carbon footprint by offsetting fossil-fuel electricity consumption.
Water Conservation
Manufacturing a new wooden pallet requires approximately 12 gallons of water when you account for tree growth, processing, and lumber treatment. By recycling pallets instead of producing new ones, we conserve an estimated 600,000 gallons of water annually. Our facility itself uses low-flow fixtures and a rainwater collection system for landscape irrigation.
Responsible Sourcing
When we do need new lumber for custom builds and repairs, we source exclusively from suppliers certified by the Sustainable Forestry Initiative (SFI) or the Forest Stewardship Council (FSC). We verify chain-of-custody documentation for every shipment and maintain an audit trail that customers can review upon request.
Fleet Efficiency
Our delivery fleet follows optimized routing to minimize fuel consumption and emissions per trip. We consolidate loads whenever possible, batch pickups and deliveries by geographic zone, and maintain a strict vehicle maintenance schedule that keeps engines running at peak efficiency. Two of our forklifts are fully electric, and we plan to transition the remainder by 2027.
Biomass Partnership
Non-recyclable wood residuals are collected by a local biomass energy company and converted into renewable fuel. This partnership ensures that even the smallest wood fragments from our grinding operation serve a productive purpose rather than entering the waste stream. In 2025, we diverted over 80 tons of material through this channel.
Awards & Certifications
Our commitment to quality, safety, and sustainability has been recognized by industry bodies and the local community.
Awards
NWPCA Regional Innovation Award (2025)
Recognized by the National Wooden Pallet and Container Association for our integrated sustainability tracking platform.
Wichita Chamber Sustainability Leadership (2021)
Awarded by the Wichita Regional Chamber of Commerce for our 500,000-pallet diversion milestone.
Kansas Green Business of the Year (2023)
Honored by the Kansas Department of Health and Environment for outstanding waste reduction practices.
Better Business Bureau A+ Rating
Maintained an A+ rating with zero unresolved complaints since our founding.
Sedgwick County Small Business Excellence (2022)
Recognized for job creation, community engagement, and sustainable growth in the local economy.
Certifications
Our Equipment Fleet
We invest in professional-grade equipment to ensure efficiency, safety, and consistent quality across every job.
Flatbed Delivery Trucks (4)
Our fleet of four 26-foot flatbed trucks handles daily pickups and deliveries across the Wichita metro and surrounding counties. Each truck is equipped with a hydraulic liftgate, ratchet strapping systems, and GPS tracking for real-time ETAs. Trucks are maintained on a strict 10,000-mile service schedule to ensure reliability and fuel efficiency.
Forklifts (5)
We operate five forklifts ranging from 5,000 to 8,000 lb capacity. Two are fully electric, producing zero on-site emissions, and the remaining three are propane-powered with catalytic converters. All operators hold current OSHA forklift certifications, and we conduct daily pre-shift equipment inspections per OSHA 1910.178 requirements.
ISPM-15 Heat Treatment Kiln
Our commercial-grade heat treatment kiln measures 12 ft x 10 ft x 8 ft and can process up to 200 standard pallets per cycle. Digital temperature probes at eight locations within the chamber ensure uniform heat distribution. Automated data logging produces compliance reports for every batch, meeting IPPC international phytosanitary standards.
Industrial Wood Grinder
A Morbark horizontal grinder with a 200-horsepower engine processes non-repairable pallets at a rate of up to five tons per day. The machine produces three output grades: coarse mulch for landscaping, fine wood chips for biomass energy, and sawdust for animal bedding. A magnetic separator removes nails and staples before material exits the discharge conveyor.
Pneumatic Nail Gun Battery
Our repair and build stations are equipped with eight coil-type pneumatic nail guns powered by a 60-gallon industrial air compressor. These tools drive 2.5-inch ring-shank nails at a rate of 20 nails per minute, enabling fast, consistent fastening during pallet repair and custom assembly. All guns are calibrated weekly for uniform driving depth.
Radial Arm Saws & Table Saws
Two radial arm saws and one table saw form the backbone of our custom cutting operation. These precision tools allow us to cut boards and stringers to any dimension within 1/16-inch tolerance, essential for custom pallet builds. All saws are fitted with blade guards, anti-kickback devices, and dust collection systems connected to our central vacuum.
Board Dismantler & Pry Station
A hydraulic pallet dismantler separates deck boards from stringers without splitting the wood, maximizing the amount of reusable lumber from each deconstructed pallet. The machine processes approximately 60 pallets per hour, feeding clean boards to the repair line and stringers to the sorting station.
Barcode Scanning & Inventory System
Handheld RF barcode scanners linked to our cloud-based inventory management platform track every pallet from receiving to shipment. The system records pallet type, size, grade, treatment status, lot number, and destination. Clients can access real-time stock levels through a secure web portal, reducing order errors and improving planning.
Safety & Support Equipment
Beyond production tools, we maintain a comprehensive inventory of safety and support equipment: fire extinguishers at every station, an AED unit, a fully stocked first aid station, spill kits, hearing protection dispensers, eye wash stations, and high-visibility vests for all floor personnel. Every piece of safety equipment is inspected monthly.
Why Businesses Choose Us
Hundreds of companies across Kansas trust us with their pallet operations. Here is why they stay.
Unmatched Local Expertise
With over a decade of experience serving the Wichita market, we understand the unique logistics challenges of south-central Kansas better than anyone. We know the seasonal demand fluctuations driven by the agricultural cycle, the specific pallet requirements of local aerospace manufacturers, and the delivery constraints of urban and rural routes. That institutional knowledge means fewer surprises and better service for every client.
Volume Flexibility
Whether you need 10 pallets for a one-time project or 10,000 units per month on a standing order, we scale effortlessly. Our 15,000 sq ft facility, deep inventory reserves, and four-truck fleet give us the capacity to fulfill large orders without compromising delivery timelines. At the same time, we never treat small customers as an afterthought; every order receives the same attention to quality and timeliness.
Rapid Turnaround
Time is money in logistics, and we operate with urgency. Quote requests receive a response within 24 hours. Standard orders ship within one to two business days. Emergency rush orders can often be fulfilled same-day for customers within the Wichita metro area. Our digital inventory system provides real-time stock visibility, so we can confirm availability the moment you call.
Transparent, Competitive Pricing
We publish our grading criteria and pricing tiers openly. Every invoice is itemized and straightforward. There are no hidden fees for delivery, no ambiguous surcharges, and no bait-and-switch tactics. Our recycled pallets typically cost 40-60% less than new equivalents, and our repair services extend pallet life at a fraction of the replacement cost.
Certified Quality
Every pallet passes our 8-step quality control process before it leaves the facility. We hold ISPM-15 heat treatment certification for export compliance, maintain SFI chain-of-custody for new lumber, and adhere to NWPCA standards for grading and construction. When you buy from Pallet Wichita, you receive a product you can depend on for structural integrity and regulatory compliance.
Sustainability You Can Measure
We do not just talk about being green; we quantify it. Every client receives an annual sustainability report detailing the exact number of pallets diverted from landfills, trees saved, CO2 emissions avoided, and water conserved through our partnership. These metrics are invaluable for businesses with ESG reporting requirements or corporate sustainability goals.
Full-Service Convenience
We are not just a pallet seller. We offer a complete ecosystem of services: buying used pallets, selling recycled and new pallets, custom manufacturing any size, ISPM-15 heat treatment for exports, pallet repair and refurbishment, pickup and delivery logistics, on-site pallet management consulting, and end-of-life grinding and recycling. One vendor, one relationship, every pallet need covered.
Dedicated Account Management
High-volume customers are assigned a dedicated account manager who understands their business, anticipates their needs, and proactively manages inventory levels. Your account manager conducts quarterly business reviews to discuss performance metrics, forecast upcoming demand, and identify opportunities for cost savings or process improvements.
Community-Rooted Reliability
We live and work in Wichita. Our reputation in this community is everything to us. We are not a faceless national chain that can afford to lose a customer here or there; every relationship matters. That accountability drives us to go the extra mile on every order, every delivery, and every interaction. When you call Pallet Wichita, you talk to a real person who cares about your experience.
Proven Track Record
Over 500 active business clients, a 98% customer retention rate, an A+ BBB rating, and multiple industry awards. Our track record speaks louder than any sales pitch. We invite every prospective customer to request references; we are confident that the businesses we serve will vouch for the quality, reliability, and value we deliver.
By the Numbers
A snapshot of what our team accomplishes every year.
The Pallet Wichita Promise
When you partner with Pallet Wichita, you receive more than pallets. You receive a set of iron-clad commitments backed by our reputation and our word.
Quality Guarantee
Every pallet we sell meets or exceeds the grading standards published on our website. If a pallet arrives and does not match the grade you ordered, we will replace it at no charge or issue a full refund. No questions asked, no hassle, no delay.
24-Hour Quote Response
Submit a quote request through our website, by phone, or by email, and you will receive a detailed response within one business day. If we miss that window, your first delivery ships free. That is how seriously we take responsiveness.
On-Time Delivery
We commit to the delivery date we promise. Our four-truck fleet, route optimization software, and deep inventory reserves ensure we meet scheduled delivery windows consistently. In the rare event of an unavoidable delay, we communicate proactively and offer expedited alternatives.
Transparent Pricing
The price we quote is the price you pay. Our invoices are fully itemized with no hidden fees, fuel surcharges, or surprise add-ons. We review pricing quarterly and pass along cost savings whenever market conditions allow.
Environmental Accountability
We stand behind our sustainability claims with data. Every client receives an annual Environmental Impact Report showing the exact number of pallets diverted, trees saved, and emissions avoided through our partnership. We welcome audits and site visits to verify our practices.
Satisfaction Commitment
Your success is our success. If you are not completely satisfied with our products or services, we want to hear about it immediately. We will work with you to make it right, whether that means replacing product, adjusting a process, or refunding your order. Our 98% retention rate exists because we never stop earning your trust.
In Short: We Do What We Say.
Quality pallets. Honest pricing. On-time delivery. Measurable sustainability. Unwavering commitment to your satisfaction. That is the Pallet Wichita promise, and we deliver on it every single day.
Ready to Partner With Us?
Whether you need recycled pallets, custom builds, heat treatment, or a full pallet management program, our team is ready to help. Get in touch today and discover why over 500 businesses trust Pallet Wichita.