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Have questions or need a quote? We'd love to hear from you. Serving 25+ cities across Kansas.
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Our Location
Wichita, Kansas
United States
Centrally located in the heart of Kansas, serving the greater Wichita metro area and communities statewide.
We typically respond within 2-4 hours during business hours, and within 24 hours for inquiries received after hours or on weekends.
Business Hours
Mon - Fri: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Walk-in customers welcome during all business hours. No appointment needed for purchases or drop-offs.
Response Time Guarantees
We understand that your time is valuable and that pallet needs are often urgent. Here is what you can expect when you contact us.
Quote Requests
Standard size and grade quotes during business hours. Custom quote requests may take up to 4 hours depending on complexity.
General Inquiries
Product questions, service area inquiries, size recommendations, and general information requests during business hours.
Emergency Orders
Urgent pallet supply needs that could impact your production or shipping operations. Priority handling with same-day delivery when possible.
Buyback Inquiries
Used pallet buyback assessments and pricing. On-site assessments for 100+ pallets are scheduled within 2-3 business days of initial contact.
What to Include in Your Inquiry
To provide you with the fastest, most accurate quote possible, please include as much of the following information as you can. Do not worry if you do not have all the details — we are happy to help you figure out what you need.
For Buying Pallets
- Pallet size needed (e.g., 48x40, 42x42, or custom dimensions)
- Grade preference (A, B, C, or new)
- Quantity needed and frequency (one-time or recurring)
- Delivery address or pickup preference
- Timeline — when do you need them?
- Any special requirements (heat treatment, block style, specific wood type, etc.)
For Selling / Buyback
- Approximate quantity of pallets available
- Pallet sizes and general condition
- Your location (city and zip code)
- Preferred pickup schedule
- Photos of the pallets (if available)
- Any contamination concerns (chemicals, food spills, etc.)
For Custom Orders
- Exact dimensions needed (length x width x height)
- Weight capacity requirements (static, dynamic, racking)
- Construction type preference (stringer vs. block)
- Deck board spacing and configuration
- Quantity and delivery timeline
- Any special features (branding, staining, foam inserts, etc.)
Preferred Contact Methods
Email (Fastest for Quotes)
info@palletswichita.com
Best for detailed inquiries, quote requests, and documentation. We respond within 2-4 hours during business hours. Attach photos, specs, or drawings for custom orders.
Walk-In (Best for Inspection)
Visit our Wichita facility
Come see our inventory in person, inspect pallet grades, and discuss your needs face-to-face. No appointment necessary during business hours. Great for first-time customers who want to see quality before ordering.
Contact Form
Use our online form
Fill out the contact form on this page or use the quote request form. We receive these instantly and respond during business hours.
Directions from Major Highways
From I-35 (North/South)
Take I-35 through the Wichita metro area. Our facility is accessible from multiple exits depending on your approach direction. For GPS navigation, use our Wichita, KS address. We are centrally located for easy access from both north and south I-35 corridors.
From I-135 (From Salina/McPherson)
I-135 connects directly to I-35 as you approach Wichita from the north. Follow signs toward Wichita and use GPS for the final approach to our facility. Typical drive from Salina is approximately 90 minutes.
From US-54/400 (From East/West)
US-54 (Kellogg Avenue) runs east-west through the heart of Wichita. This is the main east-west arterial through the metro area, providing direct access to most Wichita business locations. From Dodge City, allow approximately 2.5 hours.
From the Kansas Turnpike
The Kansas Turnpike (I-35) passes through the east side of Wichita. Multiple exits provide access to the city. For the closest approach, use the Wichita/East exit and follow local roads to our facility.
Observed Holidays & Closures
Our facility is closed on the following holidays. Email inquiries received during holidays will be answered on the next business day by 10:00 AM.
New Year's Day
January 1
Memorial Day
Last Monday in May
Independence Day
July 4
Labor Day
First Monday in September
Thanksgiving
Fourth Thursday in November
Day After Thanksgiving
Friday after Thanksgiving
Christmas Eve
December 24 (half day)
Christmas Day
December 25
New Year's Eve
December 31 (half day)
Emergency pallet supply is available 7 days a week for Gold-tier partner program members. Contact your dedicated account representative for after-hours assistance.
Cities & Communities We Serve
Our primary service area covers the greater Wichita metro and surrounding Kansas communities. We provide free delivery within a 25-mile radius for orders of 100+ pallets, and serve locations across all of Kansas for larger orders. For statewide and regional deliveries (200+ pallets), we can often arrange free or discounted shipping.
Wichita
Headquarters
Derby
~15 mi south
Andover
~15 mi east
Newton
~25 mi north
El Dorado
~30 mi east
McPherson
~60 mi north
Hutchinson
~50 mi northwest
Augusta
~25 mi east
Wellington
~35 mi south
Winfield
~45 mi southeast
Arkansas City
~55 mi south
Mulvane
~20 mi south
Haysville
~10 mi south
Park City
~8 mi north
Valley Center
~12 mi north
Goddard
~18 mi west
Maize
~12 mi northwest
Bel Aire
~10 mi northeast
Rose Hill
~15 mi southeast
Clearwater
~22 mi south
Salina
~90 mi north
Emporia
~85 mi east
Dodge City
~150 mi west
Liberal
~190 mi southwest
Garden City
~215 mi west
Great Bend
~105 mi northwest
Pratt
~75 mi west
Kingman
~45 mi west
Metro Area (0-25 miles)
Free delivery on 100+ pallets. Same-day and next-day service available. Daily delivery routes cover the entire metro.
Regional (25-75 miles)
Free delivery on 200+ pallets. Regular weekly routes serve these areas. Orders placed by Wednesday ship the following week.
Statewide (75+ miles)
Delivery available for orders of 200+ pallets. Pricing based on distance and quantity. Full truckloads (400+) receive the best rates.
Centrally Located in the Heart of Kansas
Our Wichita location sits at the geographic crossroads of Kansas, giving us efficient access to communities in every direction. Wichita is connected by I-35 (north-south), US-54/400 (east-west), I-135 (to Salina and northern Kansas), and the Kansas Turnpike. This central location allows us to provide same-day metro delivery and weekly routes across the state.
Common Questions
Before reaching out, you might find your answer in our comprehensive FAQ section covering 30+ questions across 8 categories.
What areas do you serve?
We serve the greater Wichita metro area and 25+ cities across Kansas. For large orders, we deliver statewide and into neighboring states. See the full service area map above.
What are your minimum order quantities?
We have no strict minimums. Whether you need 10 or 10,000 pallets, we can help. Delivery is free for orders of 100+ pallets within the metro area.
Do you offer pickup services?
Yes! We offer both pickup and delivery. For used pallet buyback, we provide free pickup for quantities of 100+ pallets. Recurring pickup schedules are available weekly, bi-weekly, or monthly.
How quickly can you fulfill an order?
Standard sizes ship same-day or next-day from our 10,000+ pallet inventory. Custom orders take 3-5 business days. Emergency same-day delivery is available for orders placed before 10 AM.
Do you offer volume discounts?
Yes! Tiered pricing starts at 100 units. Discounts increase at 500, 1,000, and 5,000+ units. Standing order customers receive the best pricing. Contact us for a custom quote.
Can you build custom pallets?
Yes, we build to any dimension, material specification, and load requirement. Custom orders typically take 3-5 business days with a minimum quantity of 25 pallets. Engineering consultation is available.