Our Services
End-to-end pallet solutions from collection to delivery — serving Wichita and all of South-Central Kansas
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Transportation
Recycling & Repair
Heat TreatmentBuying & Selling
Whether you need pallets or have surplus to sell, we offer competitive pricing and fast turnaround. We buy used pallets of all conditions and sell quality-inspected inventory ready for immediate use in warehousing, manufacturing, retail distribution, and export shipping. Our purchasing team evaluates every incoming pallet with a standardized grading system, ensuring that what we sell meets the exact specifications our customers require. We maintain one of the largest pallet inventories in south-central Kansas, with standard 48x40 GMA pallets always in stock alongside specialty sizes. For sellers, we provide transparent per-unit pricing, free on-site assessments for quantities over 50 units, and flexible pickup scheduling that works around your operations. Volume sellers benefit from recurring pickup contracts that keep their docks clear and their cash flow steady.
Recycling & Repair
We give damaged pallets new life through expert repair, and responsibly recycle materials that cannot be saved. Our goal is zero waste to landfill. Our skilled repair technicians can fix most structural and cosmetic damage, including cracked deck boards, split stringers, protruding nails, and warped frames. Each repaired pallet undergoes a multi-point quality inspection before it re-enters circulation. For pallets that are truly beyond repair, we dismantle them and channel every piece of wood into productive use: landscape mulch, animal bedding, biomass fuel, compost feedstock, and engineered wood products. Our recycling facility processes tens of thousands of pallets annually, diverting massive volumes of wood from landfills while creating valuable secondary products. We also offer on-site pallet audits to help businesses identify which pallets can be repaired versus recycled, optimizing their pallet spend.
Transportation
Our fleet handles pickup and delivery across the Wichita metro area and beyond. Schedule recurring pickups or one-time deliveries with GPS-tracked vehicles for full visibility. We operate flatbed trucks capable of hauling 400+ pallets per load, box trucks for smaller deliveries, and specialized trailers for long-haul regional routes. Our drivers are trained in safe loading and unloading procedures, dock protocol, and pallet handling best practices. We offer same-day delivery within the Wichita metro for in-stock orders placed before 10 AM, next-day delivery across our full service area, and custom scheduling for recurring accounts. Multi-stop route optimization means we can handle both pickup and delivery on a single run, reducing your logistics costs. All vehicles are equipped with real-time GPS tracking, so you always know exactly where your shipment is.
Heat Treatment (ISPM-15)
Certified heat treatment facility for pallets destined for international shipping. Full compliance with ISPM-15 regulations ensures your wood packaging clears customs without delay. Our industrial kilns heat pallets to a core temperature of 56 degrees Celsius (133 degrees Fahrenheit) for a minimum of 30 minutes, meeting the phytosanitary requirements of virtually every country in the world. Each treated pallet receives the official IPPC stamp with our facility certification number, and we provide complete documentation including treatment certificates, batch records, and chain-of-custody paperwork. Whether you are exporting to the EU, China, Australia, or any other destination, our heat treatment service ensures your shipments are compliant. We process both individual orders and bulk batches, with standard turnaround of 24-48 hours and rush service available for time-sensitive exports.
Service Comparison Matrix
Understand the differences between our core service offerings at a glance. Each service is designed to address a specific stage of the pallet lifecycle — and they work even better when combined.
| Feature | Buying & Selling | Recycling & Repair | Transportation | Heat Treatment |
|---|---|---|---|---|
| Turnaround Time | Same day - 48 hrs | 1-5 business days | Same day - Next day | 24-48 hours |
| Minimum Order | No minimum | 1 pallet | 1 pallet | 1 pallet |
| Volume Discount | Yes (100+ units) | Yes (500+ units) | Yes (recurring) | Yes (bulk batches) |
| On-Site Service | Assessment only | Available | Pickup & delivery | Facility only |
| Documentation | Invoice & grading | Repair report | BOL & tracking | ISPM-15 certificate |
| Scheduling | On-demand | Scheduled batches | Flexible / recurring | Scheduled batches |
| Custom Specs | Yes | Repair to spec | Route planning | Per regulation |
| Emergency/Rush | Same-day pickup | Priority queue | Same-day delivery | Rush available |
Which Service Do You Need?
Not sure where to start? Use our decision guide to identify the right service for your situation. Many of our customers use multiple services together for maximum efficiency and cost savings.
“I need pallets for my business operations”
Our Buying service provides Grade A, B, and C used pallets as well as new pallets built to your exact specifications. We stock standard 48x40 GMA pallets and can source or build virtually any size. Volume discounts start at just 100 units.
Buying & Selling →“I have surplus or damaged pallets taking up dock space”
We buy used pallets of all conditions. Our team will provide a free on-site assessment, quote a per-unit price, and handle all pickup logistics. Recurring pickup schedules are available for businesses that generate a steady supply of surplus pallets.
Buying & Selling →“My pallets are damaged but might be fixable”
Our Recycling & Repair service can restore most damaged pallets to working condition. Common repairs include board replacement, stringer repair, nail refastening, and trimming. Repairing pallets costs a fraction of buying new ones and keeps usable wood out of the waste stream.
Recycling & Repair →“I want to dispose of pallets responsibly”
We recycle pallets that are beyond repair, converting the wood into mulch, animal bedding, biomass fuel, and compost. Our zero-waste commitment means nothing goes to a landfill. We can even help you track the environmental impact of your recycling program.
Recycling & Repair →“I need pallets picked up or delivered”
Our Transportation service covers the entire Wichita metro area and surrounding region. We offer same-day delivery, scheduled recurring pickups, flatbed and box truck options, and GPS tracking on every load. Multi-stop route optimization keeps costs low.
Transportation →“I need to ship products internationally”
International shipments on wood pallets require ISPM-15 compliance. Our certified Heat Treatment facility processes pallets to the required 56 degrees Celsius core temperature, applies the official IPPC stamp, and provides all documentation needed for customs clearance worldwide.
Heat Treatment →“I want an end-to-end pallet management solution”
Combine our services into a bundled package for maximum value. We can buy your surplus, repair what is salvageable, recycle what is not, heat-treat pallets for export, and handle all transportation. Our Gold Package offers the deepest discounts and a dedicated account manager.
Bundled Packages →“I am not sure what I need”
Contact us for a free consultation. Our team will assess your situation, review your pallet volumes and conditions, understand your supply chain needs, and recommend the most cost-effective combination of services. There is absolutely no obligation.
Free Consultation →Volume Handling Capabilities
From a single pallet to truckloads of thousands, our facility and fleet are built to handle operations at any scale. Here is a snapshot of what we process.
Small Business
1 - 100 pallets/month
- No minimum order requirements
- Pickup or delivery options
- Per-unit pricing with no surcharges
- On-demand scheduling
- Phone and email support
Mid-Volume
100 - 1,000 pallets/month
- Volume discount pricing tiers
- Scheduled recurring pickups
- Dedicated account contact
- Priority turnaround on repairs
- Monthly billing with net-30 terms
Enterprise
1,000+ pallets/month
- Custom contract pricing
- Dedicated account manager
- Multi-location service
- Same-day emergency service
- Quarterly business reviews
Turnaround Times
We understand that downtime costs money. That is why we have optimized every service for the fastest possible turnaround without compromising quality. Rush options are available for every service.
Buying & Selling
Custom orders and specialty sizes may require 3-5 business days for sourcing or fabrication. Selling assessments completed within 24 hours of contact.
Recycling & Repair
Bulk repair batches of 500+ pallets are scheduled in weekly production runs. We provide a detailed repair estimate before starting work on every batch.
Transportation
Recurring scheduled pickups run on your preferred day and time. Regional deliveries outside the metro area typically require 2-3 business day lead time.
Heat Treatment
Kiln cycles run daily. Large batches of 500+ pallets are scheduled across multiple cycles with delivery coordinated for your export timeline.
Where We Serve
Our primary service area covers the greater Wichita metropolitan area and extends throughout south-central Kansas. We serve communities along the I-35, I-135, and US-54/400 corridors, reaching from Salina in the north to the Oklahoma border in the south, and from Dodge City in the west to Emporia in the east. Extended service is available for large-volume accounts anywhere in Kansas and neighboring states.
Core Metro Area
Same-day delivery available. No delivery surcharges.
Extended Metro
Next-day delivery standard. Minimal surcharges.
Regional Coverage
2-3 day delivery. Available for orders of 100+ pallets.
Do not see your city? Contact us. We regularly serve locations outside our listed area for large-volume accounts and can arrange special deliveries on a case-by-case basis.
Bundled Service Packages
Combine services for the best value. Our bundled packages provide discounted rates, simplified billing, priority scheduling, and a single point of contact for all your pallet needs. Every package is customizable to match your operation.
Bronze Package
For businesses getting started with pallet management
- Buying OR Selling service
- Basic transportation (scheduled pickups or deliveries)
- Standard turnaround times
- Monthly invoicing
- Email and phone support
- 5% discount on per-unit pricing
Silver Package
For growing operations that need multiple services
- Buying AND Selling service
- Recycling & Repair included
- Scheduled transportation (weekly or bi-weekly)
- Priority turnaround on all services
- Dedicated account contact
- Net-30 payment terms
- 10% discount on per-unit pricing
- Quarterly pallet audit
Gold Package
Full-service pallet management for enterprise operations
- All four services included (Buy/Sell, Recycle/Repair, Transport, Heat Treatment)
- Unlimited scheduled transportation
- Same-day emergency service
- Dedicated account manager
- Net-45 payment terms
- 15% discount on all pricing
- Monthly pallet audits
- Quarterly business reviews
- Custom reporting and analytics
- Priority kiln scheduling for heat treatment
Customer Success Metrics
Our customers consistently report significant cost savings, improved operational efficiency, and reduced environmental impact after partnering with Pallets Wichita. Here are the numbers that matter most.
“Switching to Pallets Wichita saved us over $15,000 in the first year alone. Their repair service means we reuse 70% of our pallets instead of buying new every time.”
“The recurring pickup schedule keeps our loading dock clear and the quality of the pallets they deliver is always consistent. Their team is reliable and professional.”
“We export to 12 countries and their heat treatment service has never caused a customs delay. The documentation is always perfect and turnaround is fast.”
Ready to Get Started?
Whether you need a single service or a comprehensive pallet management solution, we are here to help. Contact us today for a free consultation and custom quote tailored to your specific needs.